You can track the status of your order from the “order history” section on your account page. You will receive a confirmation email when your order is shipped. Once the order is shipped, you can track your orders using your order ID or tracking ID on our tracking page.
Our processing time before an order is shipped out will be within 24 hours, excluding public holidays! You will receive a confirmation email when your order is shipped. You can track orders using your order ID or tracking ID on our tracking page.
We process orders every day before 9 am except on public holidays. After dispatch, it takes about 2-5 working days for delivery in the metro cities and about 4 to 7 working days for the rest of India. We ship your parcel from Bangalore, Karnataka.
Within India, shipping charges are only applicable on orders below Rs. 1500/- Shipping to foreign countries is chargeable, shipping cost will be calculated at the time of checkout automatically and will increase depending on the order value of the product.
If you intend to cancel your order, please reach out to customer support by submitting your request via the “contact us” form Or WhatsApp Us at “+916364363725” with your order ID. If your order is not dispatched from our warehouse, only then we will be able to cancel the order the same day. Unfortunately, if you intend to cancel your order after the product has been dispatched from our warehouse, you will have to wait for 24 to 48hrs before we can cancel the same. Once the online tracking information updates confirming that your order is being returned to us, We will proceed to cancel your order. Once your order has been canceled we will initiate the refund immediately. Kindly allow 3-5 business days for the refund to reflect in your account. Reimbursement of funds will be allocated back to the original form of payment used for the purchase.
Yes, it is only possible to change items in your order if the order has not been dispatched from our warehouse. To change items in your order, please reach out to our customer support team by submitting your request via the “contact us” form or WhatsApp us at “+916364363725” with your order ID before 4 pm.
Yes, you can change your shipping or billing address within 24 hours of placing the order. Once the order is shipped already, it gets difficult. Kindly reach out to our customer support team by submitting your request via the “contact us” form or “+916364363725“
Please note, we only offer exchanges, not refunds.
We have a 3-day exchange policy, which means you have 3 days after receiving your item to request an exchange. If you need to discuss an exchange after this period, especially for damaged items, please reach out to customer support by submitting your request via the “contact us” form or WhatsApp Us at “+91 6364-363725” with your original product photo and we will try and get the best solution for you.
For exchanges, please reach out to customer support by submitting your request via the “contact us” form or WhatsApp Us at “+91 6364-363725” with details about your order and pictures of the product. We accept exchanges for items that are damaged or have size issues. Ensure the item is in its original condition, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We accept payments through all major payment gateways on our website, we have also enable COD option for everyone with a marginal charge of additional Rs 75 only.
